These Consumer Terms of Service (the “Terms”) are a contract between you and VZQX LLC (“VZQX”, “we”, “us”) and govern your access to and use of the VZQX website, applications, and services (together, the “Services”). By creating an account or using the Services, you agree to these Terms, our Acceptable Use Policy (the “AUP”, incorporated into these Terms), and our Privacy Notice. If you do not agree, do not use the Services.
VZQX is a platform that helps you build, and optionally host, web applications through an AI-assisted workflow. The Services are operated by VZQX LLC, established in the State of Kuwait. These Terms apply to consumers using the Services for personal or small-business purposes; if you use the Services on behalf of an organization, you confirm you are authorized to bind that organization.
You must be at least 18 years old to create an account or use the Services. The Services are not directed to, and may not be used by, anyone under 18. When you sign up you confirm that you are at least 18 years of age. If we learn that an account belongs to someone under 18, we may suspend or delete it. Where your local law sets a higher age of digital majority, that age applies to you.
You must provide accurate information and keep it up to date. You are responsible for keeping your credentials secure and for all activity under your account. Do not share your account or let others use it. Notify us promptly at support@vzqx.com if you suspect unauthorized access. We may refuse, suspend, or close accounts that violate these Terms or the AUP.
VZQX is currently offered on an invite-only, pre-release basis. The Services are provided for evaluation and may change, be interrupted, or be discontinued, and some features may be limited, experimental, or labelled “coming soon”. We do not promise that any particular feature will be offered or remain available.
The Services use artificial intelligence to generate code, designs, text, and other materials (“Output”) in response to your inputs (“Input”). AI is probabilistic: Output may be inaccurate, incomplete, insecure, or unsuitable for your purpose, and may not be unique to you. You are solely responsible for reviewing, testing, and validating any Output - and any application you build or deploy - before relying on or publishing it.
Output is not professional advice (legal, medical, financial, or otherwise). You must ensure you have the rights to any Input you submit. As between you and us, you retain ownership of your Input and, to the extent permitted by law, you own the Output generated for you; we make no representation that Output does not infringe third-party rights. You are responsible for any application you deploy and for its compliance with applicable law (including data-protection, consumer, and content laws) and for the conduct of its end-users.
Your use of the Services must comply with our Acceptable Use Policy, which forms part of these Terms. We may investigate suspected violations and may remove content or suspend or terminate access for conduct that breaches the AUP or these Terms.
You retain ownership of the content you submit to or create with the Services (“Your Content”). You grant us a worldwide, non-exclusive license to host, store, process, and transmit Your Content as necessary to provide and maintain the Services. How we collect and use personal data - including any optional collection of prompts and responses to improve our models - is described in our Privacy Notice and controlled by the consent settings in your account’s Data & Privacy page; you may change those at any time. You are the controller of personal data you process through applications you build, and you are responsible for your own privacy-law compliance toward your end-users.
During the pre-release period the Services are provided free of charge. If we introduce paid plans or usage-based credits, we will present the price and terms before you incur any charge, and paid features will be governed by the pricing shown at purchase. Fees may be exclusive of taxes, which you are responsible for where applicable.
Consumers in the EU/UK: where you purchase digital content or services, you may have a statutory right to withdraw within 14 days. By asking us to begin providing a paid digital service immediately, you acknowledge that you may lose that right of withdrawal once performance has begun, to the extent permitted by law. Any future subscription that renews automatically will be disclosed clearly, and you will be able to cancel to stop future renewals. Nothing here removes mandatory consumer cancellation or refund rights you have under your local law.
The Services, including our software, models, branding, and documentation, are owned by us or our licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms. You may not: copy, modify, reverse-engineer, or create derivative works of the Services except as permitted by law; scrape or harvest data; access the Services to build a competing product or to train a competing AI model; resell or sublicense the Services; or remove proprietary notices. If you give us feedback, you grant us a perpetual, royalty-free license to use it.
The Services rely on and may link to third parties (for example, Google sign-in, AI model providers, payment processors, and domain registrars). Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services and do not control them.
Except as required by law, the Services and all Output are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, availability, or non-infringement. Nothing in these Terms excludes or limits any rights you have as a consumer that cannot be excluded or limited under applicable law, and your mandatory statutory rights (including under EU/UK and applicable GCC consumer-protection law) remain unaffected.
To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business, arising out of or relating to the Services or Output. Our total aggregate liability arising out of or relating to the Services is limited to the greater of (a) the amount you paid us for the Services in the three months before the event giving rise to the liability, or (b) USD 100.
These limits do not apply to: liability for death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any liability that cannot be excluded or limited under applicable law. If you are a consumer, this section does not affect your mandatory statutory rights, and we remain liable for foreseeable loss caused by our breach to the extent your local law requires.
To the extent permitted by law (and except where you act as a consumer and your local law provides otherwise), you will indemnify us against claims, losses, and costs arising from your misuse of the Services, your violation of these Terms or the AUP, Your Content, or any application you build or deploy.
You may stop using the Services and close your account at any time. We may suspend or terminate your access if you breach these Terms or the AUP, if required by law, or if we discontinue the Services. On termination, your license to use the Services ends; you may export or request deletion of Your Content as described in your account settings and our Privacy Notice, subject to any retention you have consented to or that the law requires.
We may update the Services and these Terms from time to time. If we make a material change, we will take reasonable steps to notify you (for example, by email or in-product notice) and will update the version and date above. Changes are not retroactive. If you do not agree to a change, you may stop using the Services and close your account; continued use after a change takes effect means you accept the updated Terms.
These Terms are governed by the laws of the State of Kuwait, and the courts of the State of Kuwait have jurisdiction, except that: if you are a consumer, you benefit from the mandatory consumer- protection provisions of the country where you live, and you may bring proceedings in the courts of your country of residence where your local law gives you that right. Before starting formal proceedings, we encourage you to contact us at support@vzqx.com so we can try to resolve the matter.
These Terms (with the AUP and Privacy Notice) are the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. You must comply with applicable export-control and sanctions laws and may not use the Services where prohibited.
Questions about these Terms? Contact VZQX LLC at support@vzqx.com.